Fone.Do Awarded “Best of Show” at ITEXPO 2016

ITEXPO Best of Show

 

We had an exciting time last week at Fone.Do! While the IP Communications community congregated at the ITEXPO, we were busy with our booth.  We enjoyed sharing our latest developments with the thousands of visitors.

On Wednesday we were selected as one of 8 startups to present at the IDEA Showcase. Each presenter had 5 minutes to present their company and another 5 minutes to answer questions from the judging panel. It was a challenge to present the revolutionary aspects of Fone.Do in only a few minutes, but I think we did a good job!

The last day of the show, Thursday brought a big surprise when we were presented with the Best of Show award. The truth is that based on the feedback from the visitors to our booth, we knew we had built something special, but the validation that came with the award was definitely rewarding for our team.

Walking the aisles at ITEXPO it was evident how software is taking over the telecom world. At Fone.Do we are ready!

IMG_20160126_154309

 

 

The Biggest Revolution in Telecom since Alexander Bell

 

Christopher_Columbus_on_Santa_Maria_in_1492.

Those are definitely bold words. “Biggest”, “Revolution” “Since Bell”. But I am convinced that we are crossing the chasm into a new world and Telecom as we know it is changing.

For years improvements in Telecom were incremental such as replacing the copper analog pipes with digital and then Internet  Protocol packets. Even when we moved to IP Switchboards, we more or less copied existing features in a new format. Hosted PBX, a product I have been selling for years at The Flat Planet Phone Company, was basically just moving the existing system from the comms closet in the office to a Data Center aka as The Cloud. Functionality was the same.

My friend, Jeff Pulver spoke about this years ago. Jeff used to love to say that voice is just another application and at the end of the day, it is just bits and bytes. But, like many prophets, he was before his time.

But today we can definitely say – Voice is just another application and it is just bits and bytesWhat happened? What has changed? A number of things have come together, the main ones being technology and the ubiquity of high quality internet. 

  • Telephony has moved to the web. Adding a “telephony” like feature to an application is the same as any other web feature (WebRTC)
  • APIs have replaced the traditional network (Twillio, Tropo, Plivo, Restcomm etc.)
  • Acceptable QoS, “good enough” for telephony, is common.
  • Democratization of telephony. Any web programmer can add so called telephony, voice, text and audio to his application without knowing anything about how telephony works. All she needs is a few APIs.

I have been talking about this frequently for the last year. But today it really hit me. We were having a product planning meeting at fone.do and one of the participants suggested a real exciting feature. The consensus was, lets do it! It will be ready in a few days. That is unbelievable. In the past introducing a new feature in a telephone service took years of design, planning, testing and then more testing. Not to mention the whole marketing process. Now we are only limited by our imaginations, and web people really have  great imaginations. Unlike Bellheads who may be limited by the past (I hope all my bellhead friends excuse me….)

With these thoughts in mind I am heading next Monday to Lisbon, and if you are in the Telecom world, so should you! At TADSummit, disruptive developers will meet up with legacy carriers and their suppliers to chart innovative courses in this new exciting world.  It is fitting that this conference is taking place only a few hours drive from where Columbus set out on his trip. Like Columbus who had his theory, but found other lands, who knows where we will go?!?

Fone.Do is presenting on Wednesday at 10:20am. See you in Lisbon!

 

 

 

Telecom Grandpa Still Going Strong!

Fone.do is making waves with the development of our new low cost
super-easy to use phone system for the Small Business market.
While we are not the only innovative startup in the telecom space,
there probably aren’t many with a Telecom Grandpa at the helm!

Last week I was invited to speak on a panel at ITEXPO, and Eric Lebowitz sat down with me for an interview.
Eric related how I decided to start Fone.Do

As a veteran of the telecom industry, Moshe Maeir began to notice a hole in the PBX market, especially as it relates to the cloud. He kept hearing that professionals—especially small business owners and managers—were having trouble with overly complex PBX systems. They were getting bogged down with more features than they needed and having difficulty with simple tasks like changing IVR messages when they went on vacation.
So about a year ago, Maeir took three months off from his other businesses to travel to tradeshows and talk with small business professionals about what they were looking for in a phone system. He discovered, as he suspected, that these businesspeople were looking for simple systems that were quick to set up and easy to use. At the end of his three-month journey, Maeir decided to found fone.do, a cloud-based small business phone system.

Continue reading